Video & Articles: Appliance & Equipment RepairWhirlpool Top-Load Washer Suspension Rods Replacement W11400156

Whirlpool Top-Load Washer Suspension Rods Replacement W11400156

04:56
This video provides step-by-step instructions for replacing the suspension rods on a Whirlpool top-loading washing machine, model WTW7120HW0. The most common reason for replacing this part is if the washer is off-balance.

All of the information in this part replacement video is applicable to the following brands: Whirlpool

Step By Step Instructions

1
To replace the suspension rods in this whirlpool top-load washer…
2
… you will need a quarter-inch nut driver, a flat-head screwdriver, a narrow small flat-head screwdriver, and a chain.
3
Before you begin the procedure, unplug the appliance’s power cord.
4
Have an assistant help you to move the washer away from the wall.
5
Use the quarter-inch nut driver to unthread the two rear screws securing the main top…
6
… as well as the screw securing the access plate.
7
Remove the plate.
8
Lift up the main top and align it on the screw brackets.
9
Support the main top with a chain.
10
For easier access to uninstall the suspension rods, we recommend removing the tub cover.
11
To do this, use the narrow small flat-head screwdriver to help release the eight retainers securing the tub cover to the outer tub.
12
With the retainers released, you can fully remove the tub cover.
13
Reach in and lift up a suspension rod and unhook the retaining ball from the rod.
14
Use the flat-head screwdriver to help detach the bushing from the outer tub bracket.
15
You can now fully remove the old rod.
16
To install the new suspension rod…
17
… align the bushing and spring under the outer tub rod bracket then pull the rod up to snap the bushing into the bracket.
18
Lift the top of the rod through the hole in the frame, and upper bushing when replacing a rear rod, then align the retaining ball and rotate to secure.
19
Repeat these steps to replace the other three suspension rods.
20
With the new rods installed… replace the tub cover…
21
… by aligning the eight retainers with the tabs on the outer tub then snap the cover into position.
22
Remove the chain and reposition the washer’s main top.
23
Rethread the two rear screws securing the main top.
24
Realign the access plate and secure it with the screw.
25
Move the washer back against the wall.
26
Plug the appliance’s power cord back in…
27
… and the washer should be ready for use.
Description
This video provides step-by-step instructions for replacing the suspension rods on a Whirlpool top-loading washing machine, model WTW7120HW0. The most common reason for replacing this part is if the washer is off-balance.

All of the information in this part replacement video is applicable to the following brands: Whirlpool
Step-By-Step Instructions
1
To replace the suspension rods in this whirlpool top-load washer…
2
… you will need a quarter-inch nut driver, a flat-head screwdriver, a narrow small flat-head screwdriver, and a chain.
3
Before you begin the procedure, unplug the appliance’s power cord.
4
Have an assistant help you to move the washer away from the wall.
5
Use the quarter-inch nut driver to unthread the two rear screws securing the main top…
6
… as well as the screw securing the access plate.
7
Remove the plate.
8
Lift up the main top and align it on the screw brackets.
9
Support the main top with a chain.
10
For easier access to uninstall the suspension rods, we recommend removing the tub cover.
11
To do this, use the narrow small flat-head screwdriver to help release the eight retainers securing the tub cover to the outer tub.
12
With the retainers released, you can fully remove the tub cover.
13
Reach in and lift up a suspension rod and unhook the retaining ball from the rod.
14
Use the flat-head screwdriver to help detach the bushing from the outer tub bracket.
15
You can now fully remove the old rod.
16
To install the new suspension rod…
17
… align the bushing and spring under the outer tub rod bracket then pull the rod up to snap the bushing into the bracket.
18
Lift the top of the rod through the hole in the frame, and upper bushing when replacing a rear rod, then align the retaining ball and rotate to secure.
19
Repeat these steps to replace the other three suspension rods.
20
With the new rods installed… replace the tub cover…
21
… by aligning the eight retainers with the tabs on the outer tub then snap the cover into position.
22
Remove the chain and reposition the washer’s main top.
23
Rethread the two rear screws securing the main top.
24
Realign the access plate and secure it with the screw.
25
Move the washer back against the wall.
26
Plug the appliance’s power cord back in…
27
… and the washer should be ready for use.

Applicable Product Model

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Product Diagram & Manuals
Parts Needed
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